Class: Zendesk2::TicketVoiceComment

Inherits:

AuditEvent

• Object
• AuditEvent
• Zendesk2::TicketVoiceComment

Defined in:

lib/zendesk2/ticket_voice_comment.rb

Instance Attribute Summary

Attributes inherited from AuditEvent

#ticket_audit

Attributes included from Model

#errors

Instance Method Summary

• #attachments ⇒ Array

  The attachments on this comment as Attachment objects.

• #author ⇒ Zendesk2::User

  Event author.

• #author_id ⇒ Integer

  The id of the author of this comment.

• #body ⇒ String

  The actual comment made by the author.

• #data ⇒ String

  A hash of properties about the call.

• #formatted_from ⇒ String

  A formatted version of the phone number which dialed the call.

• #formatted_to ⇒ String

  A formatted version of the phone number which answered the call.

• #html_body ⇒ String

  The actual comment made by the author formatted to HTML.

• #id ⇒ Integer

  Automatically assigned when creating events.

• #public ⇒ Boolean

  If this is a public comment or an internal agents only note.

• #trusted ⇒ Boolean

  If this comment is trusted or marked as being potentially fraudulent.

• #type ⇒ String

  Has the value VoiceComment.

Methods inherited from AuditEvent

all, for, inherited

Methods included from Attributes

#assoc_accessor, #assoc_reader, #assoc_writer

Methods included from Model

#destroy, #destroyed?, #missing_attributes, #save, #save!, #update!

Instance Method Details

#attachments ⇒ Array

# File 'lib/zendesk2/ticket_voice_comment.rb', line 7

attribute :attachments, type: :array

#author ⇒ Zendesk2::User

# File 'lib/zendesk2/ticket_voice_comment.rb', line 28

def author
  requires :author_id

  cistern.users.get(author_id)
end

#author_id ⇒ Integer

# File 'lib/zendesk2/ticket_voice_comment.rb', line 9

attribute :author_id, type: :integer

#body ⇒ String

# File 'lib/zendesk2/ticket_voice_comment.rb', line 11

attribute :body, type: :string

#data ⇒ String

# File 'lib/zendesk2/ticket_voice_comment.rb', line 13

attribute :data, type: :string

#formatted_from ⇒ String

# File 'lib/zendesk2/ticket_voice_comment.rb', line 15

attribute :formatted_from, type: :string

#formatted_to ⇒ String

# File 'lib/zendesk2/ticket_voice_comment.rb', line 17

attribute :formatted_to, type: :string

#html_body ⇒ String

# File 'lib/zendesk2/ticket_voice_comment.rb', line 19

attribute :html_body, type: :string

#id ⇒ Integer

# File 'lib/zendesk2/ticket_voice_comment.rb', line 4

identity :id, type: :integer

#public ⇒ Boolean

# File 'lib/zendesk2/ticket_voice_comment.rb', line 21

attribute :public, type: :boolean

#trusted ⇒ Boolean

# File 'lib/zendesk2/ticket_voice_comment.rb', line 23

attribute :trusted, type: :boolean

#type ⇒ String

# File 'lib/zendesk2/ticket_voice_comment.rb', line 25

attribute :type, type: :string