Class: Twilio::REST::Taskrouter::V1::WorkspaceContext::TaskQueueInstance

Inherits:
InstanceResource
  • Object
show all
Defined in:
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb

Instance Method Summary collapse

Constructor Details

#initialize(version, payload, workspace_sid: nil, sid: nil) ⇒ TaskQueueInstance

Initialize the TaskQueueInstance

Parameters:

  • version (Version) —

    Version that contains the resource

  • payload (Hash) —

    payload that contains response from Twilio

  • workspace_sid (String) (defaults to: nil) —

    The SID of the Workspace that contains the TaskQueue.

  • sid (String) (defaults to: nil) —

    The SID of the TaskQueue resource to fetch.


360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 360

def initialize(version, payload, workspace_sid: nil, sid: nil)
  super(version)

  # Marshaled Properties
  @properties = {
      'account_sid' => payload['account_sid'],
      'assignment_activity_sid' => payload['assignment_activity_sid'],
      'assignment_activity_name' => payload['assignment_activity_name'],
      'date_created' => Twilio.deserialize_iso8601_datetime(payload['date_created']),
      'date_updated' => Twilio.deserialize_iso8601_datetime(payload['date_updated']),
      'friendly_name' => payload['friendly_name'],
      'max_reserved_workers' => payload['max_reserved_workers'].to_i,
      'reservation_activity_sid' => payload['reservation_activity_sid'],
      'reservation_activity_name' => payload['reservation_activity_name'],
      'sid' => payload['sid'],
      'target_workers' => payload['target_workers'],
      'task_order' => payload['task_order'],
      'url' => payload['url'],
      'workspace_sid' => payload['workspace_sid'],
      'links' => payload['links'],
  }

  # Context
  @instance_context = nil
  @params = {'workspace_sid' => workspace_sid, 'sid' => sid || @properties['sid'], }
end

Instance Method Details

#account_sid ⇒ String

Returns The SID of the Account that created the resource.

Returns:

  • (String) —

    The SID of the Account that created the resource


400
401
402
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 400

def 
  @properties['account_sid']
end

#assignment_activity_name ⇒ String

Returns The name of the Activity to assign Workers when a task is assigned for them.

Returns:

  • (String) —

    The name of the Activity to assign Workers when a task is assigned for them


412
413
414
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 412

def assignment_activity_name
  @properties['assignment_activity_name']
end

#assignment_activity_sid ⇒ String

Returns The SID of the Activity to assign Workers when a task is assigned for them.

Returns:

  • (String) —

    The SID of the Activity to assign Workers when a task is assigned for them


406
407
408
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 406

def assignment_activity_sid
  @properties['assignment_activity_sid']
end

#context ⇒ TaskQueueContext

Generate an instance context for the instance, the context is capable of performing various actions. All instance actions are proxied to the context

Returns:


391
392
393
394
395
396
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 391

def context
  unless @instance_context
    @instance_context = TaskQueueContext.new(@version, @params['workspace_sid'], @params['sid'], )
  end
  @instance_context
end

#cumulative_statistics ⇒ cumulative_statistics

Access the cumulative_statistics

Returns:


551
552
553
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 551

def cumulative_statistics
  context.cumulative_statistics
end

#date_created ⇒ Time

Returns The RFC 2822 date and time in GMT when the resource was created.

Returns:

  • (Time) —

    The RFC 2822 date and time in GMT when the resource was created


418
419
420
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 418

def date_created
  @properties['date_created']
end

#date_updated ⇒ Time

Returns The RFC 2822 date and time in GMT when the resource was last updated.

Returns:

  • (Time) —

    The RFC 2822 date and time in GMT when the resource was last updated


424
425
426
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 424

def date_updated
  @properties['date_updated']
end

#delete ⇒ Boolean

Delete the TaskQueueInstance

Returns:

  • (Boolean) —

    true if delete succeeds, false otherwise


530
531
532
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 530

def delete
  context.delete
end

#fetch ⇒ TaskQueueInstance

Fetch the TaskQueueInstance

Returns:


491
492
493
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 491

def fetch
  context.fetch
end

#friendly_name ⇒ String

Returns The string that you assigned to describe the resource.

Returns:

  • (String) —

    The string that you assigned to describe the resource


430
431
432
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 430

def friendly_name
  @properties['friendly_name']
end

#inspect ⇒ Object

Provide a detailed, user friendly representation


564
565
566
567
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 564

def inspect
  values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
  "<Twilio.Taskrouter.V1.TaskQueueInstance #{values}>"
end

#links ⇒ String

Returns The URLs of related resources.

Returns:

  • (String) —

    The URLs of related resources


484
485
486
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 484

def links
  @properties['links']
end

#max_reserved_workers ⇒ String

Returns The maximum number of Workers to reserve.

Returns:

  • (String) —

    The maximum number of Workers to reserve


436
437
438
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 436

def max_reserved_workers
  @properties['max_reserved_workers']
end

#real_time_statistics ⇒ real_time_statistics

Access the real_time_statistics

Returns:


544
545
546
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 544

def real_time_statistics
  context.real_time_statistics
end

#reservation_activity_name ⇒ String

Returns The name of the Activity to assign Workers once a task is reserved for them.

Returns:

  • (String) —

    The name of the Activity to assign Workers once a task is reserved for them


448
449
450
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 448

def reservation_activity_name
  @properties['reservation_activity_name']
end

#reservation_activity_sid ⇒ String

Returns The SID of the Activity to assign Workers once a task is reserved for them.

Returns:

  • (String) —

    The SID of the Activity to assign Workers once a task is reserved for them


442
443
444
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 442

def reservation_activity_sid
  @properties['reservation_activity_sid']
end

#sid ⇒ String

Returns The unique string that identifies the resource.

Returns:

  • (String) —

    The unique string that identifies the resource


454
455
456
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 454

def sid
  @properties['sid']
end

#statistics ⇒ statistics

Access the statistics

Returns:


537
538
539
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 537

def statistics
  context.statistics
end

#target_workers ⇒ String

Returns A string describing the Worker selection criteria for any Tasks that enter the TaskQueue.

Returns:

  • (String) —

    A string describing the Worker selection criteria for any Tasks that enter the TaskQueue


460
461
462
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 460

def target_workers
  @properties['target_workers']
end

#task_order ⇒ task_queue.TaskOrder

Returns How Tasks will be assigned to Workers.

Returns:

  • (task_queue.TaskOrder) —

    How Tasks will be assigned to Workers


466
467
468
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 466

def task_order
  @properties['task_order']
end

#to_s ⇒ Object

Provide a user friendly representation


557
558
559
560
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 557

def to_s
  values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
  "<Twilio.Taskrouter.V1.TaskQueueInstance #{values}>"
end

#update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset) ⇒ TaskQueueInstance

Update the TaskQueueInstance

Parameters:

  • friendly_name (String) (defaults to: :unset) —

    A descriptive string that you create to describe the TaskQueue. For example `Support-Tier 1`, `Sales`, or `Escalation`.

  • target_workers (String) (defaults to: :unset) —

    A string describing the Worker selection criteria for any Tasks that enter the TaskQueue. For example '“language” == “spanish”' If no TargetWorkers parameter is provided, Tasks will wait in the queue until they are either deleted or moved to another queue. Additional examples on how to describing Worker selection criteria below.

  • reservation_activity_sid (String) (defaults to: :unset) —

    The SID of the Activity to assign Workers when a task is reserved for them.

  • assignment_activity_sid (String) (defaults to: :unset) —

    The SID of the Activity to assign Workers when a task is assigned for them.

  • max_reserved_workers (String) (defaults to: :unset) —

    The maximum number of Workers to create reservations for the assignment of a task while in the queue. Maximum of 50.

  • task_order (task_queue.TaskOrder) (defaults to: :unset) —

    How Tasks will be assigned to Workers. Can be: `FIFO` or `LIFO` and the default is `FIFO`. Use `FIFO` to assign the oldest task first and `LIFO` to assign the most recent task first. For more information, see Queue Ordering.

Returns:


516
517
518
519
520
521
522
523
524
525
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 516

def update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset)
  context.update(
      friendly_name: friendly_name,
      target_workers: target_workers,
      reservation_activity_sid: reservation_activity_sid,
      assignment_activity_sid: assignment_activity_sid,
      max_reserved_workers: max_reserved_workers,
      task_order: task_order,
  )
end

#url ⇒ String

Returns The absolute URL of the TaskQueue resource.

Returns:

  • (String) —

    The absolute URL of the TaskQueue resource


472
473
474
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 472

def url
  @properties['url']
end

#workspace_sid ⇒ String

Returns The SID of the Workspace that contains the TaskQueue.

Returns:

  • (String) —

    The SID of the Workspace that contains the TaskQueue


478
479
480
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 478

def workspace_sid
  @properties['workspace_sid']
end